Purchases can be returned for a refund within 14 days after the receipt of goods. You have the right to open the package to check your goods, but products must be returned unused. You will be refunded for the value of the product. The refund will be made within 14 after the product has returned to our warehouse.
Please be aware that you have to pay the cost for the return shipping of the goods.
In addition, the following criteria must be met:
– All original packaging with pricing, labels, hang tags etc. must be intact.
– No tape is to be attached to the product or the product’s packaging.
Returns which do not comply with the above listed criteria risk being refused. Please note that you are responsible for the product until it reaches us.
Please contact firstname.lastname@example.org for send the goods.
A/C: Eliana Tomaz
Rua Frei Manuel do Cenáculo, 14 R/CH